Terms of Service
Money Back Guarantee
All accounts have a full money back guarantee, excluding license charges as long as less than 25% of the bandwidth allocation has been used. Upon cancellation you will be refunded within 7 days of the cancellation request, when a reasonable cause has been identified by PyRoHoSt. The amount refunded will be the dollar amount paid to PyRoHoSt by the account holder via Paypal account the payment was originally paid from.
Cancellations
You may cancel your account at anytime, however your account will be paid until the end of your billing period. We do not issue pro-rata refunds for any cancellation reason. Any license charges such for software not owned by PyRoHoSt will not be refunded. PyRoHoSt will also not issue any refunds for domains purchased or renewed through them.
To cancel your account, and request a refund, you must submit a request via our client area.
If, at any time, a chargeback is issued through your credit card company, bank or Paypal (including Paypal disputes) we will immediately suspend all services listed on your billing account, including services not covered under the chargeback or dispute.
Promotions & Discounts
PyRoHoSt may offer promotions and custom discounts periodically. Promotions may be only available to new or existing customers at the discretion of PyRoHoSt. In the event of cancellation, full price of software will be deducted from any appropriate refunds.
Contact Information
You are responsible for making sure that we have your current and correct contact information on file, by frequently logging into your billing account. We reserve the right to send announcements and invoices relating to your services. No more than twice a month we may email you information on promotions or discounts relevant to services we offer. PyRoHoSt will NOT give your email address or any other contact information to any third party except under the direction of law enforcement officials.
Liability
We will make every reasonable attempt to avoid unexpected server downtime and to ensure that all accounts are well taken care of. Any network problem, equipment/hardware failure, data backup and storage or outage, that is not covered under our Service Level Agreement will not be grounds for reimbursement for any subsequent financial damages or losses. All backups are the account holder's responsibility. PyRoHoSt is NOT responsible for data backup integrity or subsequent loss. Accounts are not guaranteed against any hacking attempt, denial of service attack, security breech, data loss, hardware problems, loss of use, loss of income and/or any unspecified general failures and any such incident. By using the services of PyRoHoSt, you agree that you will make no claim or attempt to collect for reimbursement of any financial loss or hardship related to using these services.
Unsolicited E-mail (anti-spam policy)
Accounts caught sending unsolicited, as defined by PyRoHoSt, email or usenet postings, either through our servers or to promote a web site on our servers will be terminated immediately, will not qualify for a refund and will be charged $50 per complaint filed. Accounts terminated for sending unsolicited email or usenet posts give up all rights to any content, files, backups and technical support associated with this and ALL accounts hosted on any and all PyRoHoSt server and network. You may not create email forwards which forward to an email address not accessible by you, unless the recipient has specifically consented for you to do so.
PyRoHoSt reserves the right to investigate accounts accused of sending unsolicited emails, or usenet postings, in any way deemed necessary. This includes suspending the accused account, during the pending investigation.
Copyright/Lgal
Sites promoting, advertising or otherwise making available tools, information and/or software which breaches copyright, local, state or federal law will be shut down without notice and without refund. This is not limited to any traffic which is or relates to BiT Torrent, Peer2Peer or IRC.
IRC/IRCd traffic is not allowed on PyRoHoSt's services unless given prior written authorisation by PyRoHost.
Account Termination and Suspension
Violation of any of our Terms of Services will be grounds for immediate account termination.
Abusive behavior towards the PyRoHoSt staff, will not be tolerated and is grounds for immediate account termination. Any threats of legal action involving PyRoHoSt, its owners and/or staff will be grounds for immediate termination. Web sites promoting, making available or otherwise contributing to software piracy, hacking, spamming, denial of service attacks and/or damage to commercial networks or servers will be removed from our servers without notice and illegal acts will be reported and prosecuted.
All server activity is logged. Any snooping, hacking, or other inappropriate activity of any type outside of your account, on our servers, will be grounds for termination. In addition, your account is for web and email use only, any other activities, at our sole discretion, will be grounds for termination as well.
Amendments
This Terms of Service agreement may be amended, at any time, at the discretion of PyRoHoSt. Notification of amendments will be emailed to the address we have on file in billing and posted to our website. All accounts are required to comply with any changes made to these policies unless an account cancellation is requested within 3 days of the Terms of Service amendment. You are required to keep a valid and current email address on file with us, in your billing account. We are not responsible for lost or misdirected email. We strongly suggest you check our website frequently for updates to this Terms of Service agreement.
If you are unsure if what you are doing is against our TOS, contact us. There are no refunds granted for accounts terminated due to TOS violation.
Definitions
You/your: All PyRoHoSt customers and potential customers considering signing up for services provided through them.
For more information please contact us